Responsible Gaming

Gambling can be enjoyable when it remains affordable and does not interfere with other parts of your life. Casino games are games of chance, and their outcomes are not predictable. Previous results do not influence future results, and no system, strategy or pattern can guarantee a win. You may lose the money you spend, so consider this possibility before you begin each session.

Do not view gambling as a source of income or as a solution to debt. Never gamble with money needed for rent, mortgage payments, food, utilities, education, transport, savings or other essential expenses. Avoid borrowing money, using credit or selling possessions to fund gambling. If you cannot afford to lose the money, do not use it to gamble.

Decide in advance how much time and money you are prepared to spend. Once you reach either limit, stop playing. A win does not mean you should increase your spending, and a loss does not mean you need to continue. Chasing losses can lead to larger losses and make it harder to remain in control.

Practical ways to stay in control

• Set a spending limit before you start and do not exceed it.
• Set a time limit and take regular breaks away from gambling.
• Keep a record of deposits, withdrawals, wins and losses.
• Use only money that is available after essential household expenses have been paid.
• Avoid gambling when you are stressed, upset, tired or affected by alcohol or other drugs.
• Do not chase losses or increase your stakes to try to recover money.
• Treat wins as temporary and do not assume another win is due.
• Keep gambling separate from everyday banking and household finances.
• Talk to someone you trust if you are concerned about your gambling.
• Stop playing if gambling is no longer enjoyable or affordable.

It can also help to plan what you will do after reaching your limit. You might leave the website, take a walk, contact a friend or return to another activity. Planning this in advance can make it easier to stop when emotions or excitement encourage you to continue.

Account controls can help you make decisions before gambling becomes difficult to manage. Depending on the features available through your account, you may be able to request deposit, spending or session limits, take a temporary break or close your account. These tools are intended to support your choices and should be considered before you play.

A limit should be based on your personal budget and money you can genuinely afford to lose. It should not include money required for bills, debt repayments or other commitments. Your circumstances can change, so review your budget regularly and reduce or stop gambling if your income, expenses or personal situation changes.

Taking a break

A temporary break may be useful if you want time away from gambling, are feeling distracted by play or need to reassess your spending. During a break, avoid looking for other gambling services to continue playing. Use the time to review your finances, speak with someone you trust and consider whether professional support would be helpful.

Closing your account

If gambling is no longer enjoyable, is affecting your finances or relationships, or you feel you are losing control, consider asking for your account to be closed. Account closure may be more appropriate when you do not want to gamble for the foreseeable future. Use the account tools or support process available on the website to make a request.

Do not continue depositing or playing while waiting for a limit, break or account closure request to take effect. If you need immediate distance from gambling, stop using the service and remove access to gambling funds where practical. Account controls can provide useful support, but they cannot replace careful decisions and independent help.

Protecting your account

Keep your login details private and use suitable security on your devices. Do not allow another person to gamble through your account, and do not use another person's account. Sharing accounts can make it difficult to monitor activity, apply limits and identify who is responsible for transactions. Log out when you finish and contact the available website support channel if you believe your account has been accessed without permission.

Gambling harm can affect money, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and a person can experience harm even when they do not gamble every day. You do not need to wait until your situation becomes a crisis before asking for help.

Possible warning signs

• Spending more money or time gambling than you planned.
• Trying to reduce or stop gambling but being unable to do so.
• Gambling to escape stress, sadness, boredom or other difficult feelings.
• Chasing losses or feeling pressure to win back money.
• Hiding gambling activity, deposits, losses or statements from other people.
• Borrowing money, using credit or missing payments because of gambling.
• Arguing with family, friends or colleagues about gambling.
• Feeling restless, irritable or anxious when attempting to stop.
• Losing interest in work, study, relationships or activities you previously enjoyed.
• Feeling guilty, ashamed, hopeless or distressed about gambling.
• Neglecting personal care or important responsibilities because of gambling.
• Continuing to gamble despite financial, personal or emotional consequences.

If any of these signs feel familiar, stop gambling and speak with someone you trust. Consider closing your account, removing gambling applications or payment methods from your devices, and asking a trusted person to help you manage access to money. A qualified counsellor can help you understand your gambling and develop practical steps to regain control.

If gambling has caused financial difficulty, consider speaking with an independent financial counselling service in Australia. A financial counsellor may help you review debts, organise essential payments and consider options for managing money. Be cautious of anyone who promises guaranteed recovery of gambling losses or a quick solution to financial problems.

If you feel at immediate risk of harming yourself or someone else, seek urgent help through emergency services or an appropriate crisis support service in your area. Your safety is more important than any gambling account, transaction or loss.

Support is available if you are concerned about your gambling. You can seek confidential guidance from Australian gambling help services, state or territory services, qualified counsellors, community health providers and independent financial counsellors. You may also wish to speak with a doctor or other health professional about how gambling is affecting your wellbeing.

You can ask for help for yourself or for someone close to you. A trusted family member, friend or colleague may provide encouragement, but professional support can offer additional advice and practical strategies. You do not have to explain or manage every part of the situation on your own.

Gambling is for adults only

People under the legal gambling age must not create or use a gambling account, place bets or access casino games. Adults should take reasonable steps to prevent children and other unauthorised people from using their account, devices or payment methods. Keep passwords private, use device security and log out after each session.

An account must be used only by the person who registered it. Do not give another person permission to play through your account, and do not ask another person to open or operate an account for you. These actions can create financial, legal and personal risks and may interfere with responsible gambling controls.

Our approach

Lincoln Casino aims to provide clear information about gambling risks and encourage customers to make informed choices. Responsible gaming is a shared responsibility. Available account controls and support processes can assist, but they cannot replace your own limits, judgement and decision to stop.

If you choose to gamble, do so carefully and understand that losses are possible. Never gamble to recover money, resolve financial problems or cope with difficult emotions. Stop when gambling is no longer affordable, enjoyable or consistent with your personal responsibilities.

This page provides general information and is not a substitute for professional financial, legal or health advice. Support options and legal requirements may vary across Australia. Consider the requirements that apply in your state or territory and seek independent assistance whenever you are unsure what to do next.